0 Introduction
Welcome to 969.plus. We understand that sharing personal information online raises natural questions — "Where is my data going?" and "Could it be misused?" — and those concerns are completely valid.
This Privacy Policy has been written in plain, easy-to-understand language so every 969 user knows exactly what we do with their data. By using the 969 platform, you agree to this Privacy Policy.
Key Message: We never sell your personal data. Any sharing with third parties is limited and purpose-specific. Keeping your data secure is our first responsibility.
1 What data do we collect?
From opening an account to your daily gaming sessions, we collect certain information at various stages. This data is used to deliver better service and maintain the security of the platform.
Information provided directly by you
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for verification purposes)
- Mobile banking or bank account details (for transactions)
- Contact Details
Automatically Collected Information
- IP Address & Device Type
- Browser and operating system information
- A log of which pages you visited on the platform and for how long
- Gaming History & Transaction Records
- Data from Cookies & Tracking Technologies
| Types of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Registration & Communication | Yes |
| Identity Verification Documents | KYC Verification & Legal Compliance | For Withdrawals |
| Financial Information | Deposit & Withdrawal Processing | For Transactions |
| Device & Logs | Security & Fraud Prevention | Automatic |
| Gaming Behavior | Personalization & Responsible Gaming | Automatic |
2 How is your data used?
969 uses your data only for defined purposes. It is never used for anything beyond what is necessary or relevant.
- For account creation, management, and verification.
- To process deposit and withdrawal transactions.
- To personalize your gaming experience and keep you informed about relevant offers.
- To prevent fraud, money laundering, and other unlawful activities.
- To ensure responsible gaming — and to identify unusual gaming patterns.
- To provide customer support and resolve issues.
- To fulfill legal and regulatory obligations.
- To conduct analysis aimed at improving platform performance.
Our commitment: We never sell your data to advertising third parties, nor do we share it with third parties for marketing purposes without your consent.
4 Cookie Policy
969 uses cookies and similar tracking technologies to keep the platform running properly and to make your experience smoother.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Deleted at end of session |
| Functional Cookies | Remembering language and preferences | 1 Year |
| Analytics Cookies | Traffic & Usage Monitoring | 6 Months |
| Security Cookies | Fraud Detection & Prevention | 30 Days |
Most browsers have an option to disable cookies. However, disabling essential cookies may cause certain platform features to not function properly.
5 Data Security Measures
969 uses internationally recognized cybersecurity technology to protect your data. Building a secure platform is not just a technical task for us — it is a pledge of trust we make to you.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Stored data is protected with AES-256 encryption.
- Passwords are never stored in plain text — only a hashed version is kept.
- Two-factor authentication (2FA) is available for added security.
- Suspicious logins and transactions are monitored in real time.
- Regular security audits are conducted.
- A least-privilege access policy is applied to all database access.
Please note: No one can guarantee 100% security on the internet. That is why you should keep a strong password and never share it with anyone.
6 How long is data retained?
969 does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal requirements.
- Data related to an active account is retained for the full duration the account remains open.
- After an account is closed, certain data may be retained for up to 5 years in accordance with legal obligations.
- Financial transaction records are retained for a defined period as required by law.
- Marketing-related data is deleted immediately upon withdrawal of consent.
- Data from inactive accounts is automatically reviewed after 2 years.
7 Your Rights
As a user, you have a number of important rights over your data. We respect those rights and are ready to help you exercise them.
Right of Access
You can find out what data we hold about you and how it is being used.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you can request that the use of your data be restricted.
Right to Portability
You can receive your data in a structured, machine-readable format.
Right to Object
You may object to certain types of data usage.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
8 Minor Protection
969 is strictly an adults-only platform. We do not serve anyone under the age of 18, and no data is collected from minors.
- Age verification is in place as part of the registration process.
- If any data belonging to a minor is identified, it will be deleted immediately.
- If an account belonging to a minor is identified, it will be permanently closed.
- Parents or guardians can report suspicious accounts to us.
9 Changes to the Privacy Policy
969 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.
- For significant changes, a notice will be sent to your registered email or via SMS.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Check this page regularly to stay informed of any updates.
10 Contact Us
If you have any questions about our Privacy Policy or any requests regarding your data, please get in touch with us.
- Email: [email protected]
- Live Chat: directly within the platform
- Support Hours: 24/7 — 7 days a week
Why choose 969?
Our commitment to protecting your privacy is not just words — it is demonstrated through action.
End-to-End Encryption
Every transaction and piece of data is secured with 256-bit SSL — well out of reach of hackers.
KYC Verification
Every account is verified to prevent fraudulent access to the platform.
No Data Sales
969 never sells your personal data to third parties — that is a core principle we do not compromise on.
Limited Data Retention
Only what is necessary is retained. Once an account is closed, data is deleted within a set timeframe.
In Your Control
You can update your marketing preferences and cookie settings at any time from Account Settings.
24/7 Support
Our support team is always available to help with any privacy-related questions.
Start gaming on a safe and trusted platform
Your data is fully protected at 969. Create an account today and enjoy the best gaming experience in Bangladesh.