Welcome to 969.plus. These Terms & Conditions ("Terms") apply to the use of all services provided by 969. By registering on the 969 platform or using any of its services, you are automatically considered to have agreed to these Terms. Please read this document in full before getting started.
If you object to any of these terms, please do not use the platform. If you have questions, feel free to reach out to our support team.
Important: In the event of a conflict between this version and the English version, the English version shall prevail. 969 reserves the right to modify the Terms & Conditions at any time.
1 General Terms & Conditions
969 is an online gaming platform offering slots, Live Casino, fish games, and a range of entertainment gaming services for Bangladeshi players. The platform operates under a valid license, and all services are provided in compliance with applicable laws.
- By using 969's services, you are deemed to have fully accepted these Terms & Conditions.
- 969 reserves the right to restrict or terminate any user's access at any time and without notice.
- All service names, logos, and content on the platform are the intellectual property of 969.
- These Terms & Conditions are governed by the applicable laws of Bangladesh.
2 Account & Registration
A valid account is required to play on 969. All information provided during registration must be accurate, complete, and your own. Accounts created using false information may be terminated at any time.
Account Rules
- Each person may open only one account. Creating multiple accounts is strictly prohibited.
- You are solely responsible for keeping your account password confidential. You must not allow anyone else to access your account.
- Transferring, selling, or giving your account to another person is strictly prohibited.
- The phone number or email address provided during registration must be verified.
- A copy of your National ID or passport may be requested as part of the verification process.
Warning: If suspicious activity is detected on an account, 969 may suspend or permanently close it at any time and reserves the right to withhold the account balance.
3 Eligibility & Age Requirements
To participate on 969, you must meet certain basic eligibility requirements. This platform is for adults only.
- Minimum age is 18. Anyone under 18 is not eligible to register.
- Online gaming must be legal in the country you are playing from.
- Individuals who are unable to make sound decisions due to mental impairment are not permitted to use this platform.
- Individuals who have self-excluded through 969 are not permitted to access the platform.
4 Deposits & Withdrawals
All transactions on 969 are fully secure and transparent. Deposits and withdrawals are available via mobile banking, e-wallets, and direct bank transfer.
| Subject | Deposit | Withdraw |
|---|---|---|
| Minimum Amount | As per applicable limits | As per applicable limits |
| Processing Time | Immediately | Up to 24 hours |
| Method | Mobile Banking, e-Wallet, Bank | Mobile Banking, e-Wallet, Bank |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
| Verification | May be required | Mandatory |
Special Withdrawal Conditions
- Your account must be fully verified before you can make a withdrawal.
- The source of the deposit and the withdrawal account must be registered under the same name.
- To withdraw bonus funds, the specified wagering requirements must be fulfilled.
- 969 may request additional verification in the case of suspicious transactions.
5 Bonuses & Promotions
969 regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions that must be followed.
- Claiming a bonus means you fully accept the terms and conditions associated with that bonus.
- Each bonus comes with a specific wagering requirement that must be met before any withdrawal can be made.
- A welcome bonus can only be claimed once per account.
- Opening multiple accounts to claim bonuses is prohibited and may result in account termination.
- 969 reserves the right to withdraw or modify any bonus at any time without prior notice.
- Using system bugs or glitches to claim bonuses is strictly prohibited.
VIP Bonus: VIP members enjoy exclusive cashback, reload bonuses, and special offers. To learn more about VIP benefits, visit the VIP Page page.
6 Gaming Rules
All games on 969 run on certified RNG (Random Number Generator) technology. Every game outcome is completely random and impartial.
- The rules for each game are available within the game itself. It is advisable to read the rules before you start playing.
- If a game is interrupted mid-session due to a technical fault, the outcome will be determined based on server records.
- The use of software, bots, or any automated methods in games is strictly prohibited.
- Exploiting system bugs or glitches for unfair advantage is grounds for account termination.
- Disrespectful behavior toward dealers in Live Casino is strictly prohibited.
7 Responsible Gaming
969 is committed to responsible gaming. Gaming should be a source of entertainment, not a cause of financial hardship.
- Players can set daily, weekly, or monthly spending limits from within their account.
- Temporary or permanent self-exclusion is available and can be activated at any time.
- A self-excluded account cannot be reactivated before the designated period has ended.
- We always encourage players to seek professional help for gambling-related concerns.
To learn more about responsible gaming, please visit our Responsible Gaming View the page.
8 Prohibited Activities
Any of the following actions may result in immediate account termination and forfeiture of balance:
- Using the platform for money laundering or any illegal financial activity.
- Fraud, hacking, or any other form of cybercrime.
- Creating multiple accounts to claim bonus benefits.
- Using bots, scripts, or automated software in games.
- Colluding with other players to manipulate game outcomes.
- Operating an account on behalf of a minor.
- Attempting unauthorized access to the platform's systems.
9 Privacy & Data Protection
For details on how we collect, use, and protect your personal information, please see our Privacy Policyas outlined in -. The key points are:
- Your information is protected with SSL encryption.
- Your information is never sold to third parties.
- Information is not disclosed unless required by law.
- You may request to correct or delete your personal information.
10 Account Closure
You may request to close your account at any time. Any valid balance should be withdrawn before submitting the request.
- 969 reserves the right to close accounts without notice for violations of its rules.
- If fraud is proven, the account balance may be confiscated.
- The balance of an account closed for legitimate reasons will be refunded.
- Relevant provisions of these Terms & Conditions will remain in effect even after an account is closed.
11 Changes to Terms
969 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the platform, and the "Last Updated" date at the top of the page will be revised accordingly.
- Continued use of the platform after any changes constitutes acceptance of the updated terms.
- For significant changes, a notice may be sent via email or SMS.
- Make it a habit to check this page regularly.
12 Contact
If you have any questions or complaints about these Terms & Conditions, please contact our support team.
- Email: [email protected]
- Live Chat: Chat with us directly from within the platform
- Support Hours: 24 hours a day, 7 days a week
What Makes 969's Terms Different?
We believe transparency is the foundation of the best relationship with our players.
Written in plain English
Instead of complex legal language, every term is explained in plain, simple English so everyone can understand.
Fully Transparent
No hidden terms. Every rule is stated openly — no surprises.
Player-Friendly
These terms have been designed with player protection in mind, not solely for business interests.
Regular Updates
The terms and conditions are updated periodically to keep pace with regulatory and environmental changes.
Support Assistance
If you have any questions about the terms, our 24/7 support team is always ready to help.
Legal Protection
Every term is drafted in compliance with applicable law, protecting both your rights and our responsibilities.
Join 969 — Safe Gaming on a Trusted Platform
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